General Error codes
001 Temperature sensor suspect an open circuit
002 Temperature sensor suspect a short circuit
003 Boiler over temperature (98 deg or above)
004 Heater failure (failed to reach set temperature within 15 mins)
005 Microprocessor clock failure (PCB fault)
006 High water in top tank alarm (or drip tray alarm if fitted)
007 Cooler under a temperature below 0 deg (Snack Break only – Snack compartment)
008 Can’t fill boiler in time
011 Snack Break only – Temperature sensor suspect open circuit – Can compartment
012 Snack Break only – Temperature sensor suspect short circuit – Can compartment
013 Snack Break only – Cooler under temperature – Can compartment
015 Drip Tray level too high
016 Water leak detected
017 Over temperature (Feast Point only) Interface errors
020 I-Can interface error (can’t communicate with host machine)
030 MDB change-giver communication failure
040 Cashless system communication failure
050 Bill validator error
Carousel based machines
101 Can’t park cup pusher motor
102 Can’t find carousel index switch
103 Can’t find carousel home switch
104 Carousel overshoot (twice in succession)
105 Index switch found too early Ice Break
120 Can’t move the lift to the upper position (or can’t find upper position switch)
121 Can’t move the lift to a lower position (or can’t find lower position switch)
122 Can detector beam broken (when not expected to be so)
123 Can’t move the lift to a mid-position (or can’t find mid-position switch)
131 Can failed to arrive in the lift from selection 1
132 Can failed to arrive in the lift from selection 2
133 Can failed to arrive in the lift from selection 3
134 Can failed to arrive in the lift from selection 4
135 Can failed to arrive in the lift from selection 5
Refresh 700 / 1400
140 Can’t find the home switch on cup carrier
141 Can’t find index switch on cup carrier
142 Cup failed to drop from carousel into cup catcher
143 Vend stopped mid-cycle by opening main doors
144 Can’t open lift-up cup door
145 Can’t close lift-up cup door
146 Carousel column change-over motor error (Refresh1400 only)
Separator based machines (Style 5)
160 Separator (any) running for longer than 3 sec when the machine first powered up
161 Separator 1 overrun (run longer than 3 sec)
162 Separator 2 overrun (run longer than 3 sec)
163 Separator 3 overrun (run longer than 3 sec)
164 Separator 4 overrun (run longer than 3 sec)
165 Separator 5 overrun (run longer than 3 sec)
166 Separator 6 overrun (run longer than 3 sec)
167 Separator 7 overrun (run longer than 3 sec)
168 Separator 8 overrun (run longer than 3 sec)
169 Separator 9 overrun (run longer than 3 sec)
170 Separator 10 overrun (run longer than 3 sec)
181 Separator 1 failed to start (no current sensed when power applied)
182 Separator 2 failed to start
183 Separator 3 failed to start
184 Separator 4 failed to start
185 Separator 5 failed to start
186 Separator 6 failed to start
187 Separator 7 failed to start
188 Separator 8 failed to start
189 Separator 9 failed to start
190 Separator 10 failed to start
Snack Break
211 Snack vend 11 failed to start
The last 2 numbers relate to the vend number e.g. 223 is vend 23
276 Snack vend 76 failed to start Feast Point
290 Lift failed to home
291 Failed to move the lift to the required position
292 Failed to home conveyor
293 Failed to move conveyor to the required position
294 Shelf tilt mechanism failed
299 Lift/conveyor position index error – software problem
Snack Break
311 Snack vend 11 overrun error
The last 2 numbers relate to the vend number e.g. 355 is vend 55 etc.
376 Snack vend 76 overrun error
391 Shelf 1 initialising error
The last number relates to the shelf position e.g. 393 is shelf 3 etc.
398 Shelf 8 initialising error (cans)
Venetian
420 Cup station position error
421 Cup door error
423 New cup stack motor error