Fracino Machine Warranty
Every new Fracino machine has 1 Year Parts & Labour – Return to Base for free or 1 Year Part & Labour – On-Site at an extra cost at purchase.
A SUMMARY OF OUR WARRANTY POLICY
|Your Consumer Rights|
|The claim period for a Manufacturer Warranty?||Varies by Manufacturer||Fracino warranty is 1 year.|
|Vending Express on-site warranty deposit?||£100 + VAT|
refundable call out charge – only if tested to be faulty
|Cost of posting the item back paid by the customer?||Yes|
|Cost of returning the item back paid by the customer?||Yes|
|Contact us with claim details|
If your product has been subject to a fault and is covered by either a manufacturer warranty – we’d require the following to process a warranty claim:
- Proof of purchase (in form of a Vending Express invoice or order number)
- Proof of warranty (in form of a link to the manufacturer’s warranty page)
The costs for any postage to obtain and return the item will have to be paid by the customer.
TYPES OF WARRANTY AVAILABLE